Privacy Policy

Effective Date: 17 April 2025
Last Updated: 17 April 2025

PC4 Recycling (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and share information through our portal, which is powered by ITAM360 Limited.

  1. Who We Are
  • PC4 Recycling Ltd is the primary controller of your data when using this portal.
  • ITAM360 Limited provides the underlying technology and may act as a data processor in accordance with our instructions.
  1. Information We Collect

We may collect and process the following data:

  • Business Contact Details: Name, email address, job title, company name, and phone number.
  • Account Information: Login credentials, user roles, and permissions.
  • Asset Information: Device serial numbers, asset tags, status updates, collection logs, and valuation data.
  • Usage Data: IP addresses, device/browser info, access times, and interaction logs.
  • Communications: Messages or notes submitted through the portal or via support requests.
  1. How We Use Your Information

We use your data for the following purposes:

  • To manage user accounts and access control.
  • To track the status and lifecycle of IT assets.
  • To generate reports and compliance records.
  • To respond to customer service requests or technical support.
  • To ensure system security and prevent misuse.
  1. Legal Basis for Processing

We process your personal data on the basis of:

  • Legitimate interest – to operate and improve our services.
  • Contractual necessity – when entering into or performing a contract.
  • Legal obligation – for compliance with applicable laws.
  1. Sharing Your Information

We may share data with:

  • ITAM360 Limited, our trusted technology provider, acting as a data processor.
  • Service Providers, where necessary for hosting, support, and maintenance.
  • Legal Authorities, where required by law or to protect our rights.

We do not sell your personal information to third parties.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law or contractual obligations.

  1. Security

We implement appropriate technical and organisational measures to safeguard personal data. This includes encrypted data transmission, role-based access controls, and regular security audits by ITAM360 Limited.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability

To exercise these rights, contact us at info@pc4recycling.co.uk.

  1. Third-Party Links

This portal may contain links to external sites (e.g. ITAM360.co.uk). We are not responsible for the privacy practices of these sites.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, contact:

PC4 Recycling Ltd
Email: info@pc4recycling.co.uk
Website: https://www.pc4recycling.co.uk